/* ═══════════════════════════════════════════════
   Defensa Multas CRM · sistema de diseño
   ═══════════════════════════════════════════════ */
:root{
  /* Superficies: gris pizarra corporativo */
  --bg:#0F1216;
  --bg-2:#141820;
  --panel:#191E27;
  --panel-2:#1F2531;
  --panel-3:#272E3D;
  --linea:#252C38;
  --linea-2:#333C4C;

  /* Texto */
  --texto:#E8ECF2;
  --dim:#9AA5B4;
  --tenue:#6B7686;

  /* Acento: azul acero corporativo */
  --acento:#2E7BC4;
  --acento-2:#1D5D9E;
  --acento-suave:rgba(46,123,196,.14);

  /* Semánticos sobrios */
  --ok:#2E9E6B;   --ok-bg:rgba(46,158,107,.13);
  --warn:#C68A2E; --warn-bg:rgba(198,138,46,.13);
  --mal:#C4483E;  --mal-bg:rgba(196,72,62,.13);
  --info:#3B8FB5; --info-bg:rgba(59,143,181,.13);
  --dest:#7C6BB0; --dest-bg:rgba(124,107,176,.15);

  --r:12px; --r-sm:8px; --r-lg:18px;
  --sombra:0 4px 20px rgba(0,0,0,.28);
  --sombra-lg:0 16px 44px rgba(0,0,0,.45);
  --sans:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
  --mono:'JetBrains Mono',ui-monospace,'SF Mono',Menlo,monospace;
  --sidebar-w:248px;
  --trans:.18s cubic-bezier(.3,.8,.4,1);
}

*{margin:0;padding:0;box-sizing:border-box}
html,body{height:100%}
body{
  background:var(--bg);color:var(--texto);font-family:var(--sans);
  font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;
  display:flex;overflow:hidden;
}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;background:none;border:none}
:focus-visible{outline:2px solid var(--acento);outline-offset:2px;border-radius:4px}
::-webkit-scrollbar{width:9px;height:9px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:var(--linea-2);border-radius:9px;border:2px solid var(--bg)}
::-webkit-scrollbar-thumb:hover{background:#3A4560}
.scroll{overflow-y:auto;scrollbar-width:thin;scrollbar-color:var(--linea-2) transparent}

/* ═══════════ Barra lateral ═══════════ */
.sidebar{
  width:var(--sidebar-w);flex-shrink:0;background:var(--panel);
  border-right:1px solid var(--linea);display:flex;flex-direction:column;
  padding:16px 12px;gap:6px;z-index:30;transition:transform var(--trans);
}
.marca{display:flex;align-items:center;gap:11px;padding:6px 8px 16px}
.marca-ic{
  width:38px;height:38px;border-radius:11px;display:grid;place-items:center;font-size:19px;
  background:linear-gradient(135deg,var(--acento),var(--acento-2));
  box-shadow:0 6px 16px rgba(46,123,196,.34);
}
.marca-txt b{display:block;font-size:14.5px;font-weight:700;letter-spacing:-.01em}
.marca-txt span{font-size:10px;color:var(--tenue);text-transform:uppercase;letter-spacing:.1em}

.nav{display:flex;flex-direction:column;gap:3px;flex:1}
.nav-item{
  display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:var(--r-sm);
  color:var(--dim);font-size:13.5px;font-weight:500;text-align:left;width:100%;
  transition:background var(--trans),color var(--trans),transform var(--trans);position:relative;
}
.nav-item i{font-style:normal;font-size:16px;width:20px;text-align:center;flex-shrink:0}
.nav-item:hover{background:var(--panel-2);color:var(--texto)}
.nav-item.activa{background:var(--acento-suave);color:#A8CBEA;font-weight:600}
.nav-item.activa::before{
  content:'';position:absolute;left:0;top:20%;bottom:20%;width:3px;
  background:linear-gradient(var(--acento),var(--acento-2));border-radius:0 3px 3px 0;
}
.badge{
  margin-left:auto;background:var(--mal);color:#fff;font-size:10.5px;font-weight:700;
  min-width:19px;height:19px;border-radius:19px;display:grid;place-items:center;padding:0 5px;
}

.sidebar-pie{display:flex;flex-direction:column;gap:3px;padding-top:10px;border-top:1px solid var(--linea)}
.wa-estado{
  display:flex;align-items:center;gap:8px;padding:8px 12px;margin-bottom:4px;
  font-size:11.5px;color:var(--dim);background:var(--panel-2);border-radius:var(--r-sm);
}
.punto{width:7px;height:7px;border-radius:50%;background:var(--tenue);flex-shrink:0}
.wa-estado.on .punto{background:var(--ok);box-shadow:0 0 0 3px rgba(16,185,129,.2)}
.wa-estado.on{color:#6EE7B7}
.wa-estado.qr .punto{background:var(--warn);animation:latido 1.4s infinite}
.wa-estado.qr{color:#FCD34D}
@keyframes latido{50%{opacity:.3}}

.perfil{display:flex;align-items:center;gap:10px;padding:9px 10px;margin-top:4px;
  background:var(--panel-2);border-radius:var(--r-sm);position:relative}
.avatar-estado{position:relative;flex-shrink:0}
.punto-estado{
  width:11px;height:11px;border-radius:50%;flex-shrink:0;display:inline-block;
  border:2px solid var(--panel-2);
}
.avatar-estado .punto-estado{position:absolute;bottom:-1px;right:-1px}
.punto-estado.disponible{background:var(--ok)}
.punto-estado.ocupado{background:var(--mal)}
.punto-estado.ausente{background:var(--warn)}
.punto-estado.invisible{background:var(--tenue)}
.perfil-txt{text-align:left;flex:1;min-width:0;background:none;border:none;padding:0;cursor:pointer}
.perfil-txt:hover b{color:var(--acento)}
.menu-estado{
  position:absolute;bottom:calc(100% + 8px);left:8px;right:8px;z-index:50;
  background:var(--panel-3);border:1px solid var(--linea-2);border-radius:var(--r-sm);
  padding:5px;box-shadow:var(--sombra-lg);animation:aparece .16s;
}
.menu-estado button{
  display:flex;align-items:center;gap:9px;width:100%;padding:8px 10px;
  border-radius:6px;font-size:12.5px;color:var(--dim);transition:var(--trans);
}
.menu-estado button:hover{background:var(--panel-2);color:var(--texto)}
.menu-estado .punto-estado{border-color:var(--panel-3)}

/* Imagen del reporte SIMIT dentro del chat */
.burb-img{margin:-2px 0 6px}
.burb-img img{
  max-width:290px;width:100%;border-radius:10px;display:block;cursor:zoom-in;
  border:1px solid var(--linea-2);transition:var(--trans);
}
.burb-img img:hover{border-color:var(--acento);transform:scale(1.01)}
.burb-texto-largo{max-height:120px;overflow:hidden;position:relative;font-size:12.5px;color:var(--dim)}
.burb-ver-mas{font-size:11px;color:var(--acento);cursor:pointer;font-weight:600;
  display:inline-block;margin-top:4px}
.avatar{
  width:32px;height:32px;border-radius:50%;display:grid;place-items:center;flex-shrink:0;
  background:linear-gradient(135deg,var(--acento),var(--acento-2));
  font-size:12.5px;font-weight:700;color:#fff;
}
.perfil-txt{flex:1;min-width:0}
.perfil-txt b{display:block;font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.perfil-txt span{font-size:10.5px;color:var(--tenue);text-transform:capitalize}
.salir{color:var(--tenue);font-size:15px;padding:4px;border-radius:6px;transition:var(--trans)}
.salir:hover{color:var(--mal);background:var(--mal-bg)}

.menu-movil{
  display:none;position:fixed;top:12px;left:12px;z-index:40;
  width:40px;height:40px;border-radius:10px;background:var(--panel);
  border:1px solid var(--linea);font-size:17px;color:var(--texto);
}

/* ═══════════ Contenido ═══════════ */
.main{flex:1;overflow:hidden;display:flex;flex-direction:column;min-width:0}
.vista{display:none;flex-direction:column;height:100%;overflow-y:auto;padding:26px 30px}
.vista.activa{display:flex;animation:aparece .32s cubic-bezier(.2,.8,.3,1)}
@keyframes aparece{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
#v-chat.activa{padding:0;overflow:hidden}

.cabecera{
  display:flex;justify-content:space-between;align-items:flex-end;gap:16px;
  flex-wrap:wrap;margin-bottom:22px;
}
.cabecera h1{font-size:24px;font-weight:700;letter-spacing:-.025em}
.sub{font-size:13px;color:var(--tenue);margin-top:3px}
.cab-acciones{display:flex;gap:9px;align-items:center;flex-wrap:wrap}

/* ═══════════ Controles ═══════════ */
.btn{
  padding:9px 15px;border-radius:var(--r-sm);background:var(--panel-2);
  border:1px solid var(--linea-2);font-size:13px;font-weight:500;
  transition:var(--trans);white-space:nowrap;
}
.btn:hover{background:var(--panel-3);border-color:#3A4560;transform:translateY(-1px)}
.btn:active{transform:none}
.btn-primario{
  background:linear-gradient(135deg,var(--acento),var(--acento-2));
  border-color:transparent;color:#fff;font-weight:600;
  box-shadow:0 5px 15px rgba(46,123,196,.28);
}
.btn-primario:hover{box-shadow:0 8px 22px rgba(46,123,196,.4)}
.btn-fantasma{background:transparent}
.btn-mal{color:#FCA5A5}
.btn-mal:hover{background:var(--mal-bg);border-color:#7F1D1D}
.btn:disabled{opacity:.55;cursor:not-allowed;transform:none}

.select,.buscar,input,textarea{
  padding:9px 12px;background:var(--bg-2);border:1px solid var(--linea-2);
  border-radius:var(--r-sm);font-size:13px;transition:var(--trans);
  color:var(--texto);                 /* sin esto el texto se ve invisible */
  -webkit-text-fill-color:var(--texto);
}
input::placeholder,textarea::placeholder{color:var(--tenue);opacity:1}
input:-webkit-autofill,input:-webkit-autofill:focus{
  -webkit-text-fill-color:var(--texto);
  -webkit-box-shadow:0 0 0 40px var(--bg-2) inset;
}
.select:focus,.buscar:focus,input:focus,textarea:focus{
  outline:none;border-color:var(--acento);box-shadow:0 0 0 3px var(--acento-suave);
}
.buscar{min-width:180px}
textarea{resize:vertical;line-height:1.5}
input[type=color]{width:100%;height:38px;padding:3px;background:var(--bg-2);
  border:1px solid var(--linea-2);border-radius:var(--r-sm);cursor:pointer}
.campo{display:flex;flex-direction:column;gap:6px;margin-bottom:14px}
.campo label{font-size:11px;font-weight:600;color:var(--dim);
  text-transform:uppercase;letter-spacing:.06em}
.campo small{font-size:11px;color:var(--tenue);line-height:1.45}
.campo-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}

/* ═══════════ Tarjetas y KPIs ═══════════ */
.tarjeta{
  background:var(--panel);border:1px solid var(--linea);border-radius:var(--r-lg);
  padding:20px;margin-bottom:18px;transition:var(--trans);
}
.tarjeta-cab{display:flex;justify-content:space-between;align-items:center;
  gap:12px;margin-bottom:16px}
.tarjeta-cab h3{font-size:14px;font-weight:600;letter-spacing:-.01em}

.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:18px}
.kpi{
  background:var(--panel);border:1px solid var(--linea);border-radius:var(--r-lg);
  padding:18px;position:relative;overflow:hidden;transition:var(--trans);
}
.kpi::after{
  content:'';position:absolute;inset:0 auto 0 0;width:3px;
  background:var(--c,var(--acento));opacity:.85;
}
.kpi:hover{transform:translateY(-2px);box-shadow:var(--sombra);border-color:var(--linea-2)}
.kpi-ic{font-size:19px;margin-bottom:9px;display:block}
.kpi-n{font-size:27px;font-weight:700;letter-spacing:-.03em;line-height:1.1;
  font-variant-numeric:tabular-nums}
.kpi-t{font-size:11.5px;color:var(--tenue);text-transform:uppercase;
  letter-spacing:.06em;margin-top:5px}
.kpi-delta{font-size:11px;font-weight:600;margin-top:6px}
.kpi-delta.sube{color:var(--ok)} .kpi-delta.baja{color:var(--mal)}

.grid-2{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:18px}

/* ═══════════ Gráficos ═══════════ */
.grafico{height:190px;display:flex;align-items:flex-end;gap:3px;padding-top:8px}
.gbarra{
  flex:1;min-width:3px;border-radius:4px 4px 0 0;position:relative;
  background:linear-gradient(180deg,var(--acento),rgba(46,123,196,.22));
  transition:filter var(--trans);animation:crece .5s cubic-bezier(.2,.9,.3,1) backwards;
}
.gbarra:hover{filter:brightness(1.3)}
.gbarra[data-t]:hover::after{
  content:attr(data-t);position:absolute;bottom:calc(100% + 6px);left:50%;
  transform:translateX(-50%);background:var(--panel-3);border:1px solid var(--linea-2);
  padding:5px 9px;border-radius:6px;font-size:11px;white-space:nowrap;z-index:5;
  box-shadow:var(--sombra);
}
@keyframes crece{from{height:0!important;opacity:0}}

.barras{display:flex;flex-direction:column;gap:11px}
.barra-fila{display:grid;grid-template-columns:110px 1fr auto;align-items:center;gap:11px;font-size:12.5px}
.barra-pista{height:8px;background:var(--bg-2);border-radius:8px;overflow:hidden}
.barra-fill{height:100%;border-radius:8px;transition:width .5s cubic-bezier(.2,.9,.3,1)}
.barra-n{font-variant-numeric:tabular-nums;color:var(--dim);font-size:12px;min-width:26px;text-align:right}

.ranking{display:flex;flex-direction:column;gap:10px}
.rank-fila{display:flex;align-items:center;gap:12px;padding:10px;border-radius:var(--r-sm);
  background:var(--panel-2);transition:var(--trans)}
.rank-fila:hover{background:var(--panel-3);transform:translateX(3px)}
.rank-pos{font-size:15px;width:24px;text-align:center;flex-shrink:0}
.rank-txt{flex:1;min-width:0}
.rank-txt b{display:block;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.rank-txt span{font-size:11px;color:var(--tenue)}
.rank-n{font-size:17px;font-weight:700;font-variant-numeric:tabular-nums}

.lista-citas{display:flex;flex-direction:column;gap:9px}
.cita-item{display:flex;gap:12px;padding:11px;background:var(--panel-2);
  border-radius:var(--r-sm);border-left:3px solid var(--acento);transition:var(--trans)}
.cita-item:hover{background:var(--panel-3)}
.cita-fecha{text-align:center;flex-shrink:0;min-width:44px}
.cita-fecha b{display:block;font-size:17px;font-weight:700;line-height:1}
.cita-fecha span{font-size:10px;color:var(--tenue);text-transform:uppercase}
.cita-txt{flex:1;min-width:0}
.cita-txt b{display:block;font-size:13px}
.cita-txt span{font-size:11.5px;color:var(--tenue)}

/* ═══════════ Kanban ═══════════ */
.kanban{display:flex;gap:14px;overflow-x:auto;padding-bottom:14px;flex:1;align-items:stretch;min-height:0}
.columna{
  min-width:284px;max-width:284px;background:var(--panel);border:1px solid var(--linea);
  border-radius:var(--r-lg);display:flex;flex-direction:column;
  transition:var(--trans);min-height:0;
}
.columna.sobre{border-color:var(--acento);box-shadow:0 0 0 3px var(--acento-suave)}
.col-cab{padding:14px 16px;border-bottom:1px solid var(--linea);
  display:flex;align-items:center;gap:9px}
.col-punto{width:9px;height:9px;border-radius:50%;flex-shrink:0}
.col-cab b{font-size:13px;font-weight:600;flex:1}
.col-n{font-size:11px;color:var(--tenue);background:var(--bg-2);
  padding:2px 8px;border-radius:20px;font-variant-numeric:tabular-nums}
.col-cuerpo{padding:10px;display:flex;flex-direction:column;gap:9px;overflow-y:auto;min-height:80px}

.card{
  background:var(--panel-2);border:1px solid var(--linea-2);border-radius:var(--r);
  padding:12px;cursor:grab;transition:var(--trans);
}
.card:hover{background:var(--panel-3);transform:translateY(-2px);box-shadow:var(--sombra)}
.card:active{cursor:grabbing}
.card.arrastrando{opacity:.4;transform:rotate(2deg) scale(.97)}
.card-cab{display:flex;align-items:center;gap:8px;margin-bottom:7px}
.card-avatar{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;
  font-size:10.5px;font-weight:700;color:#fff;flex-shrink:0}
.card-nom{font-size:13px;font-weight:600;flex:1;min-width:0;
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.card-meta{font-size:11px;color:var(--tenue);font-family:var(--mono);margin-bottom:7px}
.card-chips{display:flex;flex-wrap:wrap;gap:4px}
.card-pie{display:flex;justify-content:space-between;align-items:center;
  margin-top:8px;padding-top:8px;border-top:1px solid var(--linea);font-size:11px;color:var(--tenue)}

/* ═══════════ Chips ═══════════ */
.chip{
  font-size:10px;font-weight:600;padding:2.5px 7px;border-radius:20px;
  letter-spacing:.02em;white-space:nowrap;
}
.chip.potencial{background:var(--dest-bg);color:#B6ABDC}
.chip.alcohol{background:var(--mal-bg);color:#FCA5A5}
.chip.pausa{background:var(--warn-bg);color:#FCD34D}
.chip.multas{background:var(--info-bg);color:#7DD3FC;font-family:var(--mono)}
.chip.limpio{background:var(--ok-bg);color:#6EE7B7}
.chip.acuerdo{background:var(--warn-bg);color:#FCD34D}
.chip-info{font-size:11px;color:var(--tenue)}

/* ═══════════ Etiquetas del cliente ═══════════ */
.etiqs{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:9px;min-height:22px}
.etiqs-vacio{font-size:11.5px;color:var(--tenue);font-style:italic}
.etiq{
  display:inline-flex;align-items:center;gap:5px;
  font-size:11px;font-weight:600;padding:3px 5px 3px 9px;border-radius:20px;
  background:color-mix(in srgb, var(--c) 20%, transparent);
  color:var(--c);border:1px solid color-mix(in srgb, var(--c) 40%, transparent);
  animation:entraEtiq .18s ease-out;
}
@keyframes entraEtiq{from{opacity:0;transform:scale(.85)}to{opacity:1;transform:scale(1)}}
.etiq-x{
  background:none;border:none;color:inherit;cursor:pointer;
  font-size:14px;line-height:1;padding:0 2px;opacity:.55;transition:opacity .15s;
}
.etiq-x:hover{opacity:1}

/* Fila de input + botón (etiquetas, valor, programar) */
.fila-add{display:flex;gap:6px;align-items:center}
.fila-add .buscar{flex:1;min-width:0}
.btn-mini{padding:7px 12px;font-size:11.5px;white-space:nowrap}
.ayuda-mini{font-size:10.5px;color:var(--tenue);margin-top:6px}
.alto-chico{min-height:52px;margin-bottom:7px}

/* ═══════════ Mensajes programados ═══════════ */
.prog{
  background:var(--panel-2);border:1px solid var(--linea);border-left:2px solid var(--acento);
  border-radius:7px;padding:8px 10px;margin-bottom:7px;
}
.prog-txt{font-size:12px;color:var(--texto);line-height:1.4;margin-bottom:5px}
.prog-pie{
  display:flex;justify-content:space-between;align-items:center;gap:8px;
  font-size:10.5px;color:var(--tenue);
}
.prog-pie i{vertical-align:-2px;margin-right:3px}
.prog-x{
  background:none;border:none;color:var(--mal);cursor:pointer;
  font-size:10.5px;font-weight:600;padding:0;transition:opacity .15s;
}
.prog-x:hover{opacity:.7;text-decoration:underline}

/* ═══════════ Notas de voz ═══════════ */
.burb-audio{height:34px;width:100%;max-width:250px;margin-bottom:5px;display:block}
.burb-audio::-webkit-media-controls-panel{background:var(--panel-3)}
.burb-transcrito{font-style:italic;opacity:.88}

/* ═══════════ Chat ═══════════ */
.chat-layout{display:grid;grid-template-columns:296px 1fr 316px;height:100%;overflow:hidden}
.chat-lista{border-right:1px solid var(--linea);display:flex;flex-direction:column;min-height:0}
.chat-lista-cab{padding:14px}
.chat-lista-cab .buscar{width:100%}
.filtros{display:flex;flex-wrap:wrap;gap:5px;padding:0 14px 12px;border-bottom:1px solid var(--linea)}
.filtro{
  font-size:11px;font-weight:500;padding:4px 10px;border-radius:20px;
  background:var(--panel-2);border:1px solid var(--linea-2);color:var(--dim);
  transition:var(--trans);white-space:nowrap;
}
.filtro:hover{background:var(--panel-3);color:var(--texto)}
.filtro.sel{background:var(--acento);border-color:var(--acento);color:#fff;font-weight:600}
.filtro .n{opacity:.75;margin-left:4px;font-variant-numeric:tabular-nums}

.item{
  padding:12px 14px;border-bottom:1px solid var(--linea);cursor:pointer;
  display:grid;gap:4px;transition:var(--trans);border-left:2.5px solid transparent;
}
.item:hover{background:var(--panel-2)}
.item.sel{background:var(--acento-suave);border-left-color:var(--acento)}
.item-l1{display:flex;align-items:center;gap:7px}
.item-nom{font-weight:600;font-size:13px;flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.item-l2{display:flex;align-items:center;gap:6px;font-size:11px;color:var(--tenue);flex-wrap:wrap}
.item-tel{font-family:var(--mono);font-size:10.5px}

.chat-conv{display:flex;flex-direction:column;min-height:0;min-width:0}
.conv-cab{
  display:flex;justify-content:space-between;align-items:center;gap:12px;
  padding:13px 18px;border-bottom:1px solid var(--linea);min-height:60px;
}
.conv-quien{display:flex;align-items:center;gap:11px;min-width:0}
.conv-quien b{display:block;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-quien span{font-size:11.5px;color:var(--tenue)}
.conv-acciones{display:flex;gap:8px;flex-shrink:0}

.mensajes{flex:1;padding:20px;display:flex;flex-direction:column;gap:10px}
.burb{
  max-width:74%;padding:10px 13px;border-radius:14px;font-size:13.5px;
  line-height:1.5;white-space:pre-wrap;word-break:break-word;
  animation:burbEntra .26s cubic-bezier(.2,.8,.3,1);
}
@keyframes burbEntra{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}
.burb.cliente{align-self:flex-start;background:var(--panel-2);
  border:1px solid var(--linea-2);border-bottom-left-radius:4px}
.burb.bot{align-self:flex-end;background:var(--acento-suave);
  border:1px solid rgba(46,123,196,.28);border-bottom-right-radius:4px}
.burb.asesor{align-self:flex-end;background:var(--ok-bg);
  border:1px solid rgba(16,185,129,.3);border-bottom-right-radius:4px}
.burb-meta{font-size:10px;color:var(--tenue);margin-top:6px;display:flex;gap:7px;align-items:center}
.audio-tag{font-size:9px;background:var(--panel-3);padding:1.5px 6px;
  border-radius:5px;text-transform:uppercase;letter-spacing:.05em}

.enviar{display:flex;gap:9px;padding:14px 18px;border-top:1px solid var(--linea);align-items:flex-end}
.enviar textarea{flex:1;min-height:40px;max-height:120px}

.chat-ficha{border-left:1px solid var(--linea);min-height:0}
.ficha{padding:16px;display:flex;flex-direction:column;gap:14px}
.bloque{background:var(--panel);border:1px solid var(--linea);
  border-radius:var(--r);padding:14px;display:flex;flex-direction:column;gap:10px}
.bloque h3{font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;
  color:var(--tenue);font-weight:600}
.dato{display:grid;gap:2px}
.dato dt{font-size:10px;color:var(--tenue);text-transform:uppercase;letter-spacing:.06em}
.dato dd{font-size:13px}
.dato dd.mono{font-family:var(--mono);font-variant-numeric:tabular-nums}
.cifra{font-size:22px;font-weight:700;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.cifra.alerta{color:var(--warn)}
.potencial-box{background:linear-gradient(135deg,rgba(124,107,176,.15),rgba(46,123,196,.07));
  border-color:rgba(124,107,176,.32)}
.potencial-titulo{font-size:13px;font-weight:700;color:#B6ABDC;letter-spacing:.02em}
.potencial-sub{font-size:11.5px;color:#A99FCB;line-height:1.45}

.multa{padding:9px 0;border-top:1px solid var(--linea);display:grid;gap:3px}
.multa:first-of-type{border-top:none;padding-top:0}
.multa-l1{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.multa-cod{font-family:var(--mono);font-size:11.5px;font-weight:600;color:var(--acento)}
.multa-val{font-family:var(--mono);font-size:12px;font-variant-numeric:tabular-nums}
.multa-desc{font-size:11.5px;color:var(--dim);line-height:1.4}
.multa-pie{display:flex;gap:7px;font-size:10px;color:var(--tenue);flex-wrap:wrap}
.barra-presc{height:3px;background:var(--bg-2);border-radius:3px;overflow:hidden}
.barra-presc i{display:block;height:100%;background:var(--acento)}

.docs-grid{display:grid;gap:10px}
.doc{display:flex;gap:10px;align-items:flex-start}
.doc-thumb{width:74px;height:52px;object-fit:cover;border-radius:var(--r-sm);
  border:1px solid var(--linea-2);background:var(--bg-2);flex-shrink:0;transition:var(--trans)}
a:hover>.doc-thumb{border-color:var(--acento);transform:scale(1.03)}
.doc-file{display:grid;place-items:center;font-size:21px;text-decoration:none}
.doc-file.pdf{font-size:12px;font-weight:700;color:#FCA5A5;background:var(--mal-bg);
  border-color:rgba(239,68,68,.3);letter-spacing:.04em}
.doc-info{display:grid;gap:2px;font-size:11px;color:var(--tenue);min-width:0}
.doc-info b{font-size:12.5px;color:var(--texto);font-weight:600}
.mono-doc{font-family:var(--mono);font-size:10.5px;color:var(--acento)}
.doc-acciones{display:flex;gap:9px;margin-top:3px}
.doc-acciones a{color:var(--dim);font-size:10.5px;text-decoration:none;
  text-transform:uppercase;letter-spacing:.05em;font-weight:600;transition:var(--trans)}
.doc-acciones a:hover{color:var(--acento)}
.presc-cargando{font-size:12px;color:var(--acento);font-weight:600}
.notas{width:100%;min-height:64px;font-size:12.5px}
.acciones{display:grid;grid-template-columns:1fr 1fr;gap:8px}

/* ═══════════ Tablas ═══════════ */
.tabla-envoltura{overflow-x:auto;border-radius:var(--r);border:1px solid var(--linea)}
.tabla{width:100%;border-collapse:collapse;font-size:13px;min-width:640px}
.tabla th{
  background:var(--panel-2);padding:11px 14px;text-align:left;font-size:11px;
  font-weight:600;color:var(--dim);text-transform:uppercase;letter-spacing:.06em;
  border-bottom:1px solid var(--linea);white-space:nowrap;
}
.tabla td{padding:11px 14px;border-bottom:1px solid var(--linea)}
.tabla tbody tr{transition:var(--trans)}
.tabla tbody tr:hover{background:var(--panel-2)}
.tabla tbody tr:last-child td{border-bottom:none}
.col-check{width:38px}
input[type=checkbox]{width:15px;height:15px;accent-color:var(--acento);cursor:pointer}

.barra-masiva{
  display:flex;align-items:center;gap:11px;padding:12px 16px;margin-bottom:14px;
  background:var(--acento-suave);border:1px solid rgba(46,123,196,.33);
  border-radius:var(--r);animation:aparece .22s;flex-wrap:wrap;
}
.barra-masiva span{font-size:13px;font-weight:600;color:#A8CBEA}

/* ═══════════ Agenda ═══════════ */
.agenda-grid{display:grid;gap:14px}
.agenda-dia{background:var(--panel);border:1px solid var(--linea);
  border-radius:var(--r-lg);overflow:hidden}
.agenda-dia-cab{padding:12px 16px;background:var(--panel-2);
  border-bottom:1px solid var(--linea);display:flex;justify-content:space-between;align-items:center}
.agenda-dia-cab b{font-size:13.5px}
.agenda-dia-cab span{font-size:11.5px;color:var(--tenue)}
.agenda-items{padding:10px;display:flex;flex-direction:column;gap:8px}
.agenda-cita{
  display:flex;gap:12px;align-items:center;padding:11px;background:var(--panel-2);
  border-radius:var(--r-sm);border-left:3px solid var(--acento);transition:var(--trans);
}
.agenda-cita:hover{background:var(--panel-3)}
.agenda-cita.cumplida{opacity:.55;border-left-color:var(--ok)}
.agenda-hora{font-family:var(--mono);font-size:12.5px;font-weight:600;
  color:var(--acento);min-width:48px}
.agenda-txt{flex:1;min-width:0}
.agenda-txt b{display:block;font-size:13px}
.agenda-txt span{font-size:11.5px;color:var(--tenue)}
.agenda-btns{display:flex;gap:6px}
.mini-btn{width:28px;height:28px;border-radius:7px;display:grid;place-items:center;
  background:var(--panel-3);font-size:13px;transition:var(--trans)}
.mini-btn:hover{background:var(--acento);color:#fff}

/* ═══════════ Asesores ═══════════ */
.asesores-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:16px}
.asesor-card{
  background:var(--panel);border:1px solid var(--linea);border-radius:var(--r-lg);
  padding:20px;text-align:center;transition:var(--trans);position:relative;
}
.asesor-card:hover{transform:translateY(-3px);box-shadow:var(--sombra-lg);border-color:var(--linea-2)}
.asesor-avatar{
  width:58px;height:58px;border-radius:50%;margin:0 auto 12px;display:grid;place-items:center;
  font-size:21px;font-weight:700;color:#fff;position:relative;
}
.asesor-online{
  position:absolute;bottom:2px;right:2px;width:15px;height:15px;border-radius:50%;
  background:var(--tenue);border:2.5px solid var(--panel);
}
.asesor-online.disponible{background:var(--ok);box-shadow:0 0 0 3px rgba(46,158,107,.22)}
.asesor-online.ocupado{background:var(--mal);box-shadow:0 0 0 3px rgba(196,72,62,.22)}
.asesor-online.ausente{background:var(--warn);box-shadow:0 0 0 3px rgba(198,138,46,.22)}
.asesor-online.desconectado,.asesor-online.invisible{background:var(--tenue)}
.chip.estado-disponible{background:var(--ok-bg);color:#7FD3AC}
.chip.estado-ocupado{background:var(--mal-bg);color:#E39A93}
.chip.estado-ausente{background:var(--warn-bg);color:#E0B876}
.chip.estado-invisible{background:var(--panel-3);color:var(--tenue)}
.asesor-card b{display:block;font-size:15px;font-weight:600;margin-bottom:3px}
.asesor-card .usuario{font-size:12px;color:var(--tenue);font-family:var(--mono)}
.asesor-rol{
  display:inline-block;margin-top:9px;font-size:10px;font-weight:700;
  padding:3px 10px;border-radius:20px;text-transform:uppercase;letter-spacing:.06em;
}
.asesor-rol.admin{background:var(--dest-bg);color:#B6ABDC}
.asesor-rol.asesor{background:var(--info-bg);color:#7DD3FC}
.asesor-stats{display:flex;justify-content:center;gap:20px;margin-top:14px;
  padding-top:14px;border-top:1px solid var(--linea)}
.asesor-stat b{font-size:17px;font-weight:700;font-variant-numeric:tabular-nums}
.asesor-stat span{font-size:10px;color:var(--tenue);text-transform:uppercase}
.asesor-btns{display:flex;gap:7px;margin-top:14px}
.asesor-btns .btn{flex:1;padding:7px;font-size:12px}

/* ═══════════ Ajustes ═══════════ */
.ajustes-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:18px}
.lbl-fila{display:flex;align-items:center;gap:8px;justify-content:space-between}
.pill{font-size:9.5px;font-weight:700;padding:2.5px 8px;border-radius:20px;
  text-transform:uppercase;letter-spacing:.05em;background:var(--ok-bg);color:#6EE7B7}
.pill.falta{background:var(--mal-bg);color:#FCA5A5}
.con-boton{display:flex;gap:7px}
.con-boton input{flex:1;min-width:0;font-family:var(--mono);font-size:11.5px}
.btn-ojo{padding:0 12px;background:var(--panel-2);border:1px solid var(--linea-2);
  border-radius:var(--r-sm);font-size:10.5px;color:var(--dim);
  text-transform:uppercase;letter-spacing:.05em;flex-shrink:0;transition:var(--trans)}
.btn-ojo:hover{background:var(--panel-3);color:var(--texto)}
.mono-sm{font-family:var(--mono);font-size:10.5px;color:var(--dim)}
.aviso{font-size:12.5px;padding:10px 13px;border-radius:var(--r-sm);line-height:1.45}
.aviso.ok{background:var(--ok-bg);border:1px solid rgba(16,185,129,.3);color:#6EE7B7}
.aviso.mal{background:var(--mal-bg);border:1px solid rgba(239,68,68,.3);color:#FCA5A5}

/* ═══════════ Modales ═══════════ */
.modal{
  position:fixed;inset:0;background:rgba(5,8,15,.78);backdrop-filter:blur(6px);
  display:grid;place-items:center;z-index:100;padding:20px;
  animation:aparece .2s;
}
.modal[hidden]{display:none}
.modal-caja{
  background:var(--panel);border:1px solid var(--linea-2);border-radius:var(--r-lg);
  padding:26px;max-width:430px;width:100%;max-height:88vh;overflow-y:auto;
  box-shadow:var(--sombra-lg);animation:modalEntra .28s cubic-bezier(.2,.8,.3,1);
}
.modal-caja.ancha{max-width:620px}
.modal-caja.gigante{max-width:1080px;max-height:90vh;padding:0;display:flex;flex-direction:column;overflow:hidden}
.caso-cab{display:flex;justify-content:space-between;align-items:center;gap:14px;
  padding:16px 20px;border-bottom:1px solid var(--linea);flex-shrink:0}
.caso-cuerpo{display:grid;grid-template-columns:1fr 330px;flex:1;min-height:0;overflow:hidden}
.caso-chat{padding:18px;display:flex;flex-direction:column;gap:10px;min-height:0}
.caso-ficha{border-left:1px solid var(--linea);min-height:0;background:var(--bg-2)}
.caso-ficha .ficha{padding:14px}
.modal-caja.gigante .enviar{border-top:1px solid var(--linea);flex-shrink:0}
@media(max-width:860px){
  .caso-cuerpo{grid-template-columns:1fr}
  .caso-ficha{display:none}
}

/* Iconos SVG */
.ico{display:block;flex-shrink:0}
.nav-item i,.tarjeta-cab h3 i,.btn i{display:inline-flex;align-items:center}
.tarjeta-cab h3{display:flex;align-items:center;gap:8px}
.tarjeta-cab h3 i{color:var(--acento)}
.btn i{margin-right:-3px}
.marca-ic{color:#fff}
.vacio-grande span[data-ico]{opacity:.35;color:var(--tenue)}
.kpi-ic{color:var(--c,var(--acento));margin-bottom:10px;display:block}
.chip i{vertical-align:-2px;margin-right:2px}
@keyframes modalEntra{from{opacity:0;transform:translateY(16px) scale(.97)}to{opacity:1;transform:none}}
.modal-caja h2{font-size:18px;font-weight:700;margin-bottom:6px;letter-spacing:-.02em}
.modal-caja>p{font-size:13px;color:var(--dim);margin-bottom:18px;line-height:1.5}
.modal-caja img{width:236px;height:236px;border-radius:var(--r);background:#fff;
  padding:10px;display:block;margin:0 auto}
.modal-pie{display:flex;gap:9px;justify-content:flex-end;margin-top:18px;
  padding-top:16px;border-top:1px solid var(--linea)}
.pasos{margin:18px 0 0;padding-left:20px;font-size:12.5px;color:var(--dim);line-height:1.9}
.pasos li::marker{color:var(--acento);font-weight:700}
.fila-btns{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}

.editor-lienzo{position:relative;display:inline-block;max-width:100%;margin:6px 0 14px;
  border:1px solid var(--linea-2);border-radius:var(--r-sm);overflow:hidden;
  background:#000;line-height:0;user-select:none;cursor:crosshair}
.editor-lienzo canvas{max-width:100%;max-height:48vh;display:block}
.ed-seleccion{position:absolute;border:2px dashed var(--acento);
  background:rgba(46,123,196,.14);pointer-events:none}

/* ═══════════ Avisos flotantes ═══════════ */
.avisos{position:fixed;bottom:20px;right:20px;z-index:200;
  display:flex;flex-direction:column;gap:9px;pointer-events:none}
.toast{
  background:var(--panel);border:1px solid var(--linea-2);border-left:3px solid var(--acento);
  border-radius:var(--r);padding:13px 17px;font-size:13px;box-shadow:var(--sombra-lg);
  animation:toastEntra .3s cubic-bezier(.2,.8,.3,1);max-width:330px;
}
.toast.ok{border-left-color:var(--ok)}
.toast.mal{border-left-color:var(--mal)}
@keyframes toastEntra{from{opacity:0;transform:translateX(30px)}to{opacity:1;transform:none}}
.toast.saliendo{animation:toastSale .25s forwards}
@keyframes toastSale{to{opacity:0;transform:translateX(30px)}}

/* ═══════════ Varios ═══════════ */
.vacio-grande{
  display:flex;flex-direction:column;align-items:center;justify-content:center;
  gap:12px;padding:60px 20px;color:var(--tenue);text-align:center;margin:auto;
}
.vacio-grande span{font-size:38px;opacity:.4}
.vacio-grande p{font-size:13.5px}
.vacio{padding:34px 20px;text-align:center;color:var(--tenue);font-size:13px}
.cargando{display:inline-block;width:15px;height:15px;border:2px solid var(--linea-2);
  border-top-color:var(--acento);border-radius:50%;animation:gira .7s linear infinite}
@keyframes gira{to{transform:rotate(360deg)}}
.oculto{display:none!important}

/* ═══════════ Responsive ═══════════ */
@media(max-width:1180px){
  .chat-layout{grid-template-columns:262px 1fr}
  .chat-ficha{display:none}
}
@media(max-width:900px){
  .sidebar{position:fixed;inset:0 auto 0 0;transform:translateX(-100%);box-shadow:var(--sombra-lg)}
  .sidebar.abierta{transform:none}
  .menu-movil{display:grid;place-items:center}
  .vista{padding:64px 16px 20px}
  #v-chat.activa{padding:0}
  .chat-layout{grid-template-columns:1fr}
  .chat-lista{display:none}
  .chat-lista.movil-visible{display:flex;position:absolute;inset:0;z-index:10;background:var(--bg)}
  .cabecera{align-items:flex-start;flex-direction:column}
  .kpis{grid-template-columns:repeat(auto-fit,minmax(140px,1fr))}
  .grid-2{grid-template-columns:1fr}
}
@media(prefers-reduced-motion:reduce){
  *,*::before,*::after{animation-duration:.01ms!important;transition-duration:.01ms!important}
}

/* ═══════════ Respuestas rápidas ═══════════ */
.btn-icono{
  display:flex;align-items:center;justify-content:center;flex-shrink:0;
  width:40px;height:40px;border-radius:var(--r);
  background:var(--panel-2);border:1px solid var(--linea);
  color:var(--dim);cursor:pointer;transition:all .16s;
}
.btn-icono:hover{background:var(--acento-bg);border-color:var(--acento);color:var(--acento)}

/* Sugerencias al escribir "/" */
.sug-rapidas{
  position:absolute;bottom:70px;left:18px;right:18px;z-index:20;
  max-height:260px;overflow-y:auto;
  background:var(--panel);border:1px solid var(--linea);
  border-radius:var(--r);box-shadow:0 12px 32px rgba(0,0,0,.45);
  animation:subeSug .14s ease-out;
}
@keyframes subeSug{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.sug-item{
  display:flex;justify-content:space-between;align-items:center;gap:10px;
  padding:9px 13px;cursor:pointer;border-bottom:1px solid var(--linea);
  transition:background .12s;
}
.sug-item:last-child{border-bottom:none}
.sug-item:hover,.sug-item.activa{background:var(--acento-bg)}
.sug-item.activa{box-shadow:inset 2px 0 0 var(--acento)}
.sug-izq{display:flex;flex-direction:column;gap:2px;min-width:0}
.sug-izq b{font-size:12.5px;color:var(--acento);font-family:var(--mono)}
.sug-tit{font-size:11.5px;color:var(--texto);font-weight:600}
.sug-prev{font-size:11px;color:var(--tenue);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sug-audio{
  font-size:10px;color:var(--ok);background:var(--ok-bg);
  padding:3px 8px;border-radius:20px;white-space:nowrap;flex-shrink:0;
}
.sug-audio i{vertical-align:-2px;margin-right:2px}

/* Modal */
.modal-caja.grande{max-width:720px;max-height:88vh;display:flex;flex-direction:column}
.modal-cab{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}
.modal-cab h2{margin:0;display:flex;align-items:center;gap:8px}
.modal-cab h2 i{color:var(--acento)}
.cerrar{
  background:none;border:none;color:var(--dim);font-size:26px;line-height:1;
  cursor:pointer;padding:0 6px;transition:color .15s;
}
.cerrar:hover{color:var(--texto)}

.rapidas-barra{display:flex;gap:9px;margin-bottom:14px}
.rapidas-barra .buscar{flex:1}
.rapidas-lista{flex:1;overflow-y:auto;min-height:120px;max-height:44vh}

.rapida{
  display:flex;justify-content:space-between;align-items:flex-start;gap:12px;
  padding:11px 13px;margin-bottom:8px;
  background:var(--panel-2);border:1px solid var(--linea);
  border-left:2px solid var(--acento);border-radius:var(--r);
  transition:border-color .15s;
}
.rapida:hover{border-color:var(--acento)}
.rapida-info{min-width:0;flex:1}
.rapida-atajo{
  font-family:var(--mono);font-size:13px;font-weight:700;color:var(--acento);
  display:flex;align-items:center;gap:7px;flex-wrap:wrap;
}
.rapida-priv{
  font-size:9.5px;font-family:var(--fuente);font-weight:600;
  background:var(--warn-bg);color:#E0B876;padding:2px 7px;border-radius:20px;
}
.rapida-usos{font-size:9.5px;font-family:var(--fuente);color:var(--tenue);font-weight:500}
.rapida-titulo{font-size:12px;font-weight:600;color:var(--texto);margin-top:3px}
.rapida-texto{
  font-size:11.5px;color:var(--dim);margin-top:4px;line-height:1.45;
  display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;
}
.rapida-audio{height:32px;max-width:230px;margin-top:7px;display:block}
.rapida-acciones{display:flex;align-items:center;gap:5px;flex-shrink:0}
.icono-btn{
  background:none;border:none;color:var(--tenue);cursor:pointer;
  padding:5px;border-radius:6px;display:flex;transition:all .15s;
}
.icono-btn:hover{background:var(--panel-3);color:var(--texto)}
.icono-btn.mal:hover{background:var(--mal-bg);color:var(--mal)}

/* Formulario */
.rapidas-form{
  border-top:1px solid var(--linea);margin-top:14px;padding-top:14px;
  animation:subeSug .16s ease-out;
}
.rapidas-form label{display:block;font-size:11px;color:var(--dim);font-weight:600;margin-bottom:10px}
.rapidas-form label>.buscar,.rapidas-form label>.notas,.rapidas-form label>.select{margin-top:5px}
.form-fila{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.atajo-caja{display:flex;align-items:center;gap:0;margin-top:5px}
.atajo-barra{
  font-family:var(--mono);font-size:14px;font-weight:700;color:var(--acento);
  background:var(--panel-3);border:1px solid var(--linea);border-right:none;
  padding:8px 10px;border-radius:var(--r) 0 0 var(--r);
}
.atajo-caja .buscar{border-radius:0 var(--r) var(--r) 0;margin-top:0;font-family:var(--mono)}

.rap-audio{
  background:var(--panel-2);border:1px solid var(--linea);
  border-radius:var(--r);padding:11px;margin-bottom:11px;
}
.rap-audio-cab{
  display:flex;justify-content:space-between;align-items:center;gap:10px;
  font-size:11px;color:var(--dim);font-weight:600;margin-bottom:9px;
}
.rap-audio-btns{display:flex;gap:6px}
.rap-audio-btns .btn i{vertical-align:-2px;margin-right:3px}
.rap-audio-cuerpo{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
#btnGrabar.grabando{
  background:var(--mal-bg);border-color:var(--mal);color:var(--mal);
  animation:latido 1.1s ease-in-out infinite;
}
@keyframes latido{0%,100%{opacity:1}50%{opacity:.55}}
.rap-alcance{margin-bottom:13px}

/* Etiquetas del asesor dentro de la tarjeta del embudo */
.chip.etiq-chip{
  background:color-mix(in srgb, var(--c) 20%, transparent);
  color:var(--c);
  border:1px solid color-mix(in srgb, var(--c) 42%, transparent);
}
/* El display:flex de .vacio-grande pisa el atributo hidden y el hueco
   seguia ocupando espacio aunque estuviera vacio. */
[hidden]{display:none !important}
#kanbanVacio{margin:30px auto}

/* ═══════════ Publicidad (Meta Ads) ═══════════ */
.tabla-scroll{overflow-x:auto;margin:0 -4px;padding:0 4px}
.tabla th.der,.tabla td.der{text-align:right}
.tabla td.dest{color:var(--warn);font-weight:600}
.fila-camp{cursor:pointer;transition:background .14s}
.fila-camp:hover{background:var(--panel-2)}
.camp-nom{
  font-weight:600;color:var(--texto);font-size:12.5px;
  max-width:290px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
}
.camp-obj{font-size:10.5px;color:var(--tenue);margin-top:2px;font-weight:400}

.cargando-caja{
  padding:34px;text-align:center;color:var(--dim);font-size:13px;
  background:var(--panel);border:1px solid var(--linea);border-radius:var(--r);
}
.aviso-caja{
  padding:20px 22px;background:var(--panel);border:1px solid var(--linea);
  border-left:3px solid var(--acento);border-radius:var(--r);
}
.aviso-caja.warn{border-left-color:var(--warn)}
.aviso-caja.mal{border-left-color:var(--mal)}
.aviso-caja b{display:block;font-size:14px;margin-bottom:6px}
.aviso-caja p{font-size:12.5px;color:var(--dim);line-height:1.55;margin-top:4px}

/* ═══════════ Detalle de campaña ═══════════ */
.camp-chips{display:flex;gap:6px;margin-top:6px;align-items:center}
.camp-scroll{overflow-y:auto;max-height:calc(88vh - 110px);padding-right:4px}

.met-grid{
  display:grid;grid-template-columns:repeat(auto-fill,minmax(112px,1fr));
  gap:9px;margin-bottom:16px;
}
.met{
  background:var(--panel-2);border:1px solid var(--linea);
  border-radius:var(--r-sm);padding:11px 12px;
}
.met-n{font-size:16px;font-weight:700;letter-spacing:-.02em;font-family:var(--mono)}
.met-t{font-size:10.5px;color:var(--tenue);margin-top:3px}

.acciones-lista{display:flex;flex-direction:column;gap:1px}
.acc-fila{
  display:flex;justify-content:space-between;align-items:center;
  padding:7px 10px;background:var(--panel-2);border-radius:6px;font-size:12px;
}
.acc-fila b{font-family:var(--mono);color:var(--acento)}

.anuncios-grid{display:flex;flex-direction:column;gap:10px}
.anuncio{
  display:flex;gap:12px;padding:11px;background:var(--panel-2);
  border:1px solid var(--linea);border-radius:var(--r);
}
.anuncio-img{
  width:88px;height:88px;object-fit:cover;border-radius:var(--r-sm);
  flex-shrink:0;border:1px solid var(--linea-2);cursor:zoom-in;transition:var(--trans);
}
.anuncio-img:hover{border-color:var(--acento)}
.anuncio-img.sin-img{
  display:grid;place-items:center;background:var(--panel-3);
  color:var(--tenue);cursor:default;
}
.anuncio-info{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}
.anuncio-info>b{font-size:12.5px}
.anuncio-tit{font-size:11.5px;color:var(--acento);font-weight:600}
.anuncio-txt{font-size:11px;color:var(--dim);line-height:1.45}
.anuncio-pie{display:flex;align-items:center;gap:8px;margin-top:auto;padding-top:6px}

#modalCampana .campo{margin-bottom:12px}
#modalCampana .campo label{font-size:11px;color:var(--dim);font-weight:600;display:block;margin-bottom:5px}
#modalCampana .campo small{font-size:10.5px;color:var(--tenue);display:block;margin-top:5px}

/* ═══════════ Asesor de publicidad con IA ═══════════ */
.ia-chat{
  flex:1;overflow-y:auto;min-height:260px;max-height:52vh;
  display:flex;flex-direction:column;gap:11px;padding:4px 2px 10px;
}
.ia-bienvenida{
  margin:auto;text-align:center;color:var(--dim);padding:30px 20px;max-width:400px;
}
.ia-bienvenida span{color:var(--acento);display:block;margin-bottom:12px}
.ia-bienvenida p{font-size:14px;color:var(--texto);font-weight:600;margin-bottom:7px}
.ia-bienvenida small{font-size:11.5px;color:var(--tenue);line-height:1.6;display:block}

.ia-msg{
  max-width:84%;padding:11px 14px;border-radius:14px;font-size:13px;line-height:1.55;
  animation:subeSug .18s ease-out;
}
.ia-msg.yo{
  align-self:flex-end;background:var(--acento);color:#fff;
  border-bottom-right-radius:4px;white-space:pre-wrap;
}
.ia-msg.ia{
  align-self:flex-start;background:var(--panel-2);
  border:1px solid var(--linea);border-bottom-left-radius:4px;
}
.ia-img{
  width:100%;max-width:330px;border-radius:10px;display:block;margin-bottom:8px;
  cursor:zoom-in;border:1px solid var(--linea-2);transition:var(--trans);
}
.ia-img:hover{border-color:var(--acento)}
.ia-acciones{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px;padding-top:10px;border-top:1px solid var(--linea)}

.ia-sugerencias{display:flex;flex-wrap:wrap;gap:6px;padding:10px 0}
.sug-chip{
  font-size:11.5px;padding:6px 12px;border-radius:20px;
  background:var(--panel-2);border:1px solid var(--linea);
  color:var(--dim);transition:var(--trans);
}
.sug-chip:hover{background:var(--acento-suave);border-color:var(--acento);color:#A8CBEA}

.ia-enviar{display:flex;gap:9px;align-items:flex-end;padding-top:12px;border-top:1px solid var(--linea)}
.ia-enviar textarea{
  flex:1;min-height:42px;max-height:110px;padding:11px 13px;font-size:13px;
  background:var(--panel-2);border:1px solid var(--linea);border-radius:var(--r);
  color:var(--texto);resize:vertical;
}
.ia-enviar textarea:focus{border-color:var(--acento);outline:none}

/* Editor de anuncio */
.bloque-cab{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.bloque-cab h3{margin:0}
.an-preview{
  width:100%;max-width:250px;border-radius:var(--r-sm);display:block;
  border:1px solid var(--linea-2);cursor:zoom-in;transition:var(--trans);
}
.an-preview:hover{border-color:var(--acento)}
.an-img-lado{display:flex;flex-direction:column;gap:7px;align-items:flex-start}

/* ═══════════ Modal de confirmación ═══════════ */
.conf-cab{display:flex;align-items:center;gap:12px;margin-bottom:12px}
.conf-cab h2{margin:0;font-size:17px}
.conf-ic{
  width:38px;height:38px;border-radius:11px;display:grid;place-items:center;flex-shrink:0;
  background:var(--acento-suave);color:var(--acento);
}
.conf-ic.peligro{background:var(--mal-bg);color:var(--mal)}
.conf-texto{font-size:13px;color:var(--dim);line-height:1.55;margin-bottom:14px}

.conf-detalle{
  background:var(--panel-2);border:1px solid var(--linea);
  border-radius:var(--r-sm);padding:4px 12px;margin-bottom:13px;
}
.conf-fila{
  display:flex;justify-content:space-between;align-items:center;gap:14px;
  padding:9px 0;font-size:12.5px;border-bottom:1px solid var(--linea);
}
.conf-fila:last-child{border-bottom:none}
.conf-fila span{color:var(--tenue)}
.conf-fila b{color:var(--texto);font-family:var(--mono);text-align:right}

.conf-nota{
  display:flex;gap:10px;padding:12px 13px;margin-bottom:13px;
  background:var(--warn-bg);border:1px solid rgba(198,138,46,.3);
  border-radius:var(--r-sm);
}
.conf-nota-ic{color:var(--warn);flex-shrink:0;margin-top:1px}
.conf-nota b{display:block;font-size:12.5px;color:#E0B876;margin-bottom:4px}
.conf-nota p{font-size:11.5px;color:var(--dim);line-height:1.55}

.conf-escribir{margin-bottom:14px}
.conf-escribir label{display:block;font-size:11.5px;color:var(--dim);margin-bottom:6px}
#confSi:disabled{opacity:.4;cursor:not-allowed}

/* Estado mientras la IA genera la imagen */
.an-generando{
  display:flex;align-items:center;gap:12px;padding:18px 16px;width:100%;
  background:var(--panel-3);border:1px dashed var(--linea-2);border-radius:var(--r-sm);
}
.an-generando b{display:block;font-size:12.5px;color:var(--texto)}
.an-generando small{font-size:11px;color:var(--tenue)}
.an-img-lado small{font-size:10.5px;color:var(--tenue);line-height:1.4}

/* ═══════════ Menú de clic derecho (asignar asesor) ═══════════ */
.menu-asignar{
  position:fixed;z-index:200;min-width:210px;padding:5px;
  background:var(--panel-3);border:1px solid var(--linea-2);
  border-radius:var(--r-sm);box-shadow:var(--sombra-lg);
  animation:aparece .12s ease-out;
}
.menu-tit{
  font-size:10.5px;color:var(--tenue);text-transform:uppercase;
  letter-spacing:.06em;padding:7px 10px 6px;
  border-bottom:1px solid var(--linea);margin-bottom:4px;
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:230px;
}
.menu-asignar button{
  display:flex;align-items:center;gap:9px;width:100%;
  padding:8px 10px;border-radius:6px;font-size:12.5px;
  color:var(--dim);text-align:left;transition:var(--trans);
}
.menu-asignar button:hover{background:var(--panel-2);color:var(--texto)}
.menu-asignar button.activa{background:var(--acento-suave);color:#A8CBEA;font-weight:600}
.menu-asignar button small{margin-left:auto;font-size:10px;color:var(--tenue)}
.menu-asignar button.quitar{
  color:var(--mal);border-top:1px solid var(--linea);
  margin-top:4px;padding-top:9px;border-radius:0 0 6px 6px;
}
.menu-asignar button.quitar:hover{background:var(--mal-bg)}
.menu-asignar .punto-estado{border-color:var(--panel-3)}

/* Quién tiene el chat, en la lista del administrador */
.item-asesor{
  display:inline-flex;align-items:center;gap:5px;margin-left:auto;
  font-size:10px;font-weight:600;padding:2px 7px;border-radius:20px;
  max-width:110px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
  background:color-mix(in srgb, var(--c) 20%, transparent);
  color:var(--c);border:1px solid color-mix(in srgb, var(--c) 40%, transparent);
}
.item-asesor.libre{
  background:transparent;border:1px dashed var(--linea-2);
  color:var(--tenue);font-weight:500;
}

/* Quién atiende la tarjeta: se lee de un vistazo, con el color del asesor */
.pie-asesor{
  display:inline-flex;align-items:center;gap:6px;
  font-size:11px;font-weight:600;color:var(--c);
  max-width:135px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
}
.pie-punto{
  width:7px;height:7px;border-radius:50%;background:var(--c);
  flex-shrink:0;box-shadow:0 0 0 2.5px color-mix(in srgb, var(--c) 22%, transparent);
}
.pie-libre{font-size:11px;color:var(--tenue);font-style:italic}
.pie-valor{font-size:11px;color:var(--dim);font-family:var(--mono)}

/* Editor de imagen: la instrucción va pegada a la foto */
.an-lbl{
  display:block;font-size:11.5px;color:var(--dim);font-weight:600;
  margin:12px 0 6px;
}
.an-hint{font-weight:400;color:var(--tenue);font-size:10.5px}
#anGenerarImg.destacado{
  box-shadow:0 0 0 2px color-mix(in srgb, var(--acento) 35%, transparent);
}

/* ═══════════ Público del conjunto de anuncios ═══════════ */
.cj-auto{
  display:flex;gap:10px;align-items:flex-start;cursor:pointer;
  padding:11px 12px;margin-top:10px;
  background:var(--acento-suave);border:1px solid rgba(46,123,196,.3);
  border-radius:var(--r-sm);
}
.cj-auto input{margin-top:2px;flex-shrink:0;accent-color:var(--acento)}
.cj-auto b{display:block;font-size:12.5px;color:#A8CBEA;margin-bottom:3px}
.cj-auto small{font-size:11px;color:var(--dim);line-height:1.5}

#cjManual{transition:opacity .2s}
#cjManual.atenuado{opacity:.55}

.sug-ciudades{
  max-height:190px;overflow-y:auto;margin-top:5px;
  background:var(--panel);border:1px solid var(--linea-2);
  border-radius:var(--r-sm);box-shadow:var(--sombra);
}
.sug-ciudad{
  padding:8px 12px;font-size:12.5px;cursor:pointer;
  border-bottom:1px solid var(--linea);transition:background .12s;
}
.sug-ciudad:last-child{border-bottom:none}
.sug-ciudad:hover{background:var(--acento-suave);color:#A8CBEA}
.sug-ciudad small{color:var(--tenue);font-size:10.5px;margin-left:6px}

/* Modales que se abren DESDE otro modal: deben quedar por encima.
   Con el mismo z-index quedaban detrás y parecía que no se abrían. */
#modalAnuncio, #modalConfirmar, #modalIA, #modalNuevaCamp{z-index:120}
/* La confirmación va sobre todo: puede salir desde cualquier modal */
#modalConfirmar{z-index:140}

/* ═══════════ Visor de imagen ═══════════ */
.modal.visor{z-index:160;background:rgba(4,6,12,.92);padding:40px;cursor:zoom-out}
.modal.visor img{
  max-width:min(94vw,1100px);max-height:90vh;width:auto;height:auto;
  border-radius:var(--r);box-shadow:0 24px 70px rgba(0,0,0,.6);cursor:default;
}
.visor-x{
  position:fixed;top:18px;right:24px;font-size:34px;color:#fff;opacity:.75;
  z-index:161;line-height:1;
}
.visor-x:hover{opacity:1}

/* ═══════════ Carrusel de imágenes ═══════════ */
.carrusel-caja{
  margin-top:11px;padding:11px;background:var(--panel-3);
  border:1px solid var(--linea-2);border-radius:var(--r-sm);
}
.carrusel-cab{margin-bottom:9px}
.carrusel-cab b{font-size:12px;color:var(--texto);display:block}
.carrusel-cab small{font-size:10.5px;color:var(--tenue)}
.carrusel-tiras{display:flex;gap:8px;overflow-x:auto;padding-bottom:4px}
.carrusel-tira{position:relative;flex-shrink:0}
.carrusel-tira img{
  width:74px;height:74px;object-fit:cover;border-radius:7px;
  border:1px solid var(--linea-2);cursor:zoom-in;display:block;
}
.carrusel-tira img:hover{border-color:var(--acento)}
.carrusel-num{
  position:absolute;bottom:3px;left:3px;font-size:9.5px;font-weight:700;
  background:rgba(0,0,0,.7);color:#fff;padding:1px 5px;border-radius:20px;
}
.carrusel-x{
  position:absolute;top:-5px;right:-5px;width:19px;height:19px;
  border-radius:50%;background:var(--mal);color:#fff;font-size:13px;
  line-height:1;display:grid;place-items:center;border:2px solid var(--panel-3);
}

/* ═══════════ Consulta laboral ═══════════ */
.emp-form{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap}
.emp-form label{display:flex;flex-direction:column;gap:5px;font-size:11px;color:var(--dim);font-weight:600}
.emp-form .buscar{min-width:190px}

.emp-res{margin-top:14px;animation:subeSug .2s ease-out}
.emp-res-cab{
  display:flex;justify-content:space-between;align-items:center;gap:12px;
  flex-wrap:wrap;padding-bottom:11px;margin-bottom:12px;
  border-bottom:1px solid var(--linea);
}
.emp-res-cab>div{display:flex;gap:7px;align-items:center;flex-wrap:wrap}
.emp-res-cab small{font-size:10.5px;color:var(--tenue)}
.emp-res .bloque{margin-bottom:14px}
.emp-item{
  padding:8px 11px;margin-bottom:6px;background:var(--panel-2);
  border-left:2px solid var(--acento);border-radius:6px;
}
.emp-item b{display:block;font-size:12px}
.emp-item span{font-size:10.5px;color:var(--tenue)}
.fila-emp{cursor:pointer;transition:background .14s}
.fila-emp:hover{background:var(--panel-2)}